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SMALL BYTES – March 2012

Windows 10, Kony 2012, Tech Blunders and more!

Small Business Technology News – Highlights from around the globe

At Computer Troubleshooters, we’ve once again braved the information-overload of the internet to find current trends, important alerts or general hints and tips from other sources. Here’s the best technology information of the month, relevant to small businesses.

Enjoy the articles in bite-sized pieces and click on the Read More links to see the full stories.

Note: Although we take reasonable care in selecting the websites to be linked, these external sites are not under the control of Computer Troubleshooters. As such, we do not endorse, approve, represent, or certify those external sites, nor do we guarantee the accuracy, completeness or quality of the information contained on them.

Here’s Who Should Buy the New iPad

Advice for your First or Upgraded iPad

Apple’s new iPad is beautiful, but it might not be the perfect fit for everyone. Whether it’s your first iPad or just another upgrade, everyone can use a little buying advice before breaking out the credit card.

Here’s some explanation on what you can expect from the new iPad.  Is this tablet worth getting for your business or personal life?

Read More

10 Key Features in Windows 8

Tablets, Touch, and More!

Released just last week in Developers Preview mode, Windows 8 already contains more than 300 new features. At its Build developers conference, Microsoft pointed to plans to keep adding more new capabilities until Windows 8 evolves into a shipping product. Which of the existing features are most important to get to know about right now?

While no list like this can even approach ‘all inclusiveness’, our list of ten key features in Windows 8 ranges across new jargon such as “charms” and “snap muti-tasking,” to first-time operatibility on ARM-based tablets, to major improvements around support for USB 3.0, touch keyboards, file copying, and more.

Read More

Kony 2012: How to Make a Video Go Viral

Almost overnight, millions of people watched and shared this 30-minute video. Here are five things it got right.

If you haven’t already seen “Kony 2012,” you should-not only because of its message but also because it’s probably going to be one of the most successful viral videos of the year.

The video sheds light on how Joseph Kony, leader of the Lord’s Resistance Army in central Africa has, for decades, been kidnapping thousands of children-reportedly 66,000 of them-and forcing them to do atrocious things like kill, rape, and maim fellow citizens.

The fact that the video has been viewed more than 69 million times (last time I checked) in the last week is impressive. For one thing, it’s 30 minutes long and YouTube viewers aren’t exactly known for their long attention span.

Read More

7 Classic Tech Blunders to Avoid

Any of these mistakes could cost you time, money, and the security of your business.

You’d like to think of yourself as tech-savvy: You upgraded to the latest Web browser, started using CRM software in your business, and even added a new mail server running Microsoft Exchange. What could go wrong?

Plenty. In fact, you might be making a classic tech blunder at this very moment…

Read More

For help integrating your tablet computers into your network, your applications, and your life, contact Computer Troubleshooters today.

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SMALL BYTES – June 2011

Small Business Technology News – Highlights from around the globe

At Computer Troubleshooters, we’ve once again braved the information-overload of the internet to find current trends, important alerts or general hints and tips from other sources.  Here’s the best technology information of the month, relevant to small businesses.

Enjoy the articles in bite-sized pieces and click on the Read More links to see the full stories.

Apple Takes Baby Steps With iOS5
At it’s 2011 Worldwide Developers Conference, Apple unveiled it’s latest operating system for the iPhone, iPad and iPod touch, boasting 200 new features.

Developers will get their version of iOS 5 today, with customers receiving the update this fall.
Though not every predicted feature came to pass, the update includes long-rumored additions like a better notifications system and wireless software updates. Some of the new features are cool, and a few were a long time in coming, but the update remains incremental when compared with previous iOS updates. That’s not to say that the additions aren’t useful, but most are relatively small.

Read More

50 Must-Have Small Business iPhone and iPad Apps

Shara Karasic lists the must-have apps for those running & operating businesses in 2011.

Since I listed 10 great small business apps in 2010, the use of iPhones and iPads for SMB’s has exploded in areas from business travel to communication to productivity. The office has become truly mobile. Here are must-have apps for those running and operating businesses in 2011.

Read More

Analysing Microsoft’s Windows 8 Preview

The successor to Windows 7 debuted at the D9 conference, and so far it appears to be Windows Phone 7′s interface and tile-style app management bolted on top of Windows 7.

Code-named “Windows 8″ by Microsoft, the next-generation operating system is notable for two features: it’s the first major attempt by the operating system giants to elevate a mobile OS to desktop status, and it’s expected to be touch-friendly and to work seamlessly on tablets, desktops and laptops.

Like Windows Phone, Windows 8 on tablets (and every other platform for that matter) has a screen of “Live Tiles” that provide rich data and launch deeper apps. Users can slide the tiles around on the screen.  This Windows 8 preview video from Jensen Harris, director of program management for Windows, certainly looks impressive. The “app tiles” concept from Windows Phone 7 has been blown up and expanded to suit a larger, horizontal screen. In many ways, this makes sense. Having a persistent, real-time weather or traffic feature on your desktop is something that you can now achieve with a multitude of programs and widgets, but making them look and feel like mobile apps will better position Windows to reach younger consumers whose first computing experience is likely to be a high-powered tablet or phone, not a 186 running DOS.

Read More

RSA Offers To Replace All SecureID Tokens After Hack Attack
The ubiquitous tokens of many office workers and online banking services, the SecureID tokens used to access senstive corporate systems or authorise transactions, are under attack.

RSA Security offered this week to replace or monitor all SecurIDs — an offer several major customers, including Bank of America and SAP, immediately accepted.  “We have recommended very careful use of tokens while we are finalizing the details of a full replacement with RSA,” said Saswato Das, a rep for SAP. “We have been talking to them for months.”  A Bank of America spokeswoman said the company is in the process of replacing SecurIDs for all of its employees and the “small number” of clients who use the tokens.

It’s the latest twist in a security-breach saga that started in March, when RSA, a division of EMC Corp. (EMC, Fortune 500), disclosed that hackers had broken into its systems and made off with information about its SecurID products.

Read More

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Hosted VoIP Solution now available.

Computer Troubleshooters launches new Hosted VoIP solution

First Impressions Count.
Small businesses don’t need small phone systems. The earliest
adopters of new technology are growing businesses with big ideas.
Let your phone system reflect your ambitions.
SOUND BIG
With advanced features like auto attendant, dial-by-name directory and
voicemail to email, your customers will know they are dealing with a company
who’s serious about their business.
EASY TO SET UP & MANAGE
Be up and running in as little as an hour with free remote setup assistance.
No need for an IT staff or training – just manage your system easily from your
web browser. Rest easy with automatic software updates.
FREEDOM TO WORK FROM ANYWHERE
Fonality offers your employees the ability to work from anywhere there is an
Internet connection. Take your office phone home or on the road, or with
advanced call forwarding options forward your office extension to any mobile
or external number. Add a softphone and answer calls directly on your laptop.
LOW UP FRONT & MONTHLY COSTS
Get the advanced functionality of a traditional, premise phone system
without the costly, initial investment. Purchase or rent a variety of phones
with no contract and free calling.

Solution Features
? Unlimited Local & Long Distance Calling Between 10 Countries
? Unlimited Voicemail Storage
? Voicemail-to-Email
? Auto-Attendant/Receptionist
? Dial-by-Name Directory
? Night Mode/Holiday Scheduler
? Music-on-Hold
? Call Hold, Parking, & Transfer

What is included with my phone system?
? Fonality Connect Standard or Team feature suite
? Pre-configured Fonality phone(s)
? Emergency 911
? Dedicated phone numbers
? Free line porting
? Toll-free numbers and virtual lines (Optional)
? Pre-configured router (Optional)
Why choose Fonality Connect?
? All-inclusive solution: features, phones, and service
? Low monthly plans with no contract or commitment, risk free
? No additional hardware or server, plug in phones and go
? Keep your existing phone numbers and Internet service
? Connect your phone wherever your employees are located
? Emergency support 24/7
? Scalable as your company grows

All starting at $30 per month per phone (minimum 2 phones)

Contact us for your quote.

For more information about VoIP, see the following link

http://www.fonality.com/resources/

white-papers-voip-without-hype

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Our New VOIP Services

Computer Troubleshooters now offers a variety of VoIP phone services! We have specialists for both hosted (cloud-based, no server needed) systems and more powerful digital PBX systems. Here’s a sales video we put together to talk about some of the benefits VoIP can offer:

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Welcome to Computer Troubleshooters Blog!

Computer Troubleshooters is now sharing its computer expertise in another medium for its customers. Online! Computer Troubleshooters now has its own blog, which we hope will become a valuable resource for you as you navigate the sometimes complicated world of understanding computers.

Looking for networking tips, how to solve connectivity problems? Or even some more basic tips on how to use Excel or Powerpoint? We’ll be posting tips, suggestions and valuable resource material for your convenience.

We might even blog a little about what’s happening inside Computer Troubleshooters, so check back often.

And while you’re at it, feel free to contact us with your own tips and suggestions on what you would like to read on our new Computer Troubleshooters Blog.

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